How to Fix Fortnite Error IS-DS02
Fixes
Encountering a white screen on the Epic Games Launcher when trying to launch Fortnite? This article outlines the steps to fix the issue, including restarting your computer, clearing the launcher cache, updating the launcher, and disabling your antivirus and firewall software. Contact Epic Games support if the issue persists
If you're trying to launch Fortnite and encountering a white screen on the Epic Games Launcher, you may be wondering what's causing the issue. This error can be frustrating, but there are several troubleshooting steps you can take to fix it and get back to playing Fortnite. In this article, we'll walk you through the steps to fix the white screen launcher issue.
The first step to fixing the white screen launcher issue is to restart your computer. Sometimes, a simple restart can help resolve launcher issues.
Clearing the launcher cache can sometimes fix the white screen issue. To do this, follow these steps: Close the Epic Games Launcher and any running Fortnite processes. Press the Windows key + R to open the Run dialog box. Type "%localappdata%" (without the quotes) and press Enter. Find the "EpicGamesLauncher" folder and rename it to "EpicGamesLauncher_old". Restart the Epic Games Launcher and try launching Fortnite again.
Make sure that you have the latest version of the Epic Games Launcher installed. To update the launcher, follow these steps: Open the Epic Games Launcher. Click on "Settings" in the lower left corner. Click on "General" and then click on "Check for Updates". If an update is available, click on "Update" to install it.
Sometimes, antivirus and firewall software can interfere with the Epic Games Launcher and cause the white screen issue. Try temporarily disabling your antivirus and firewall software before launching Fortnite. Be sure to turn them back on once the launcher is working properly.
If none of the previous steps work, you may need to contact Epic Games support for further assistance. Explain the white screen issue you're encountering and the steps you've taken to try to fix it. They may be able to provide additional troubleshooting steps or escalate the issue to a higher level of support.
The white screen launcher issue can be frustrating, but there are several troubleshooting steps you can take to fix it. Restart your computer, clear the launcher cache, update the launcher, and temporarily disable your antivirus and firewall software. If all else fails, contact Epic Games support for further assistance.
